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Display Name: patti_psg
Member Since: 7/30/07
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I'm floored by the number of other customers who have had the same problem with PBK rugs over YEARS! This is irresponsible that this has gone on for so long.

I bought an 8'x10' Taylor rug for my 2 year olds room in 2/07. Same thing happened. I complained to PBK, they admitted that it's a natural latex backing which is causing the smell. They said they would send me a "NEW STOCK" replacement that had a synthetic latex backing and it would alleviate the smell. Four rugs later, they claim I now have one with the synthetic latex backing, but it still smells! The only difference is the label on the underside does not say the product contains natural synthetic as the previous.

They ended up refunding me completely and telling me I could keep the rug as well. Even so I don't know if I want it!

I don't want to put it in my daughters room until I know for sure it's safe and stops stinking. My daughter has developed asthma type breathing issues shortly after the rug appeared.

If anyone has done further research please share.


Good Question: Why Does My New Rug Smell?
7/30/07 8:58 AM