abk's Profile

a word to the wise: Two months ago I purchased a sale sofa over the phone with a west elm store in miami, because the ones here in new york didn't have any more in stock. My credit card was charged and I was told the sofa would be arriving in the subsequent 2 weeks. never came. They lost it. The manager of the store told me it was discontinued and that they didn't really have it to begin with. The whole thing took way too long to sort out, and as a result, I'll be wary of buying from them again.