turbo07's Profile

Display Name: turbo07
Member Since: 6/14/09

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I had the same mattress experience. Mine was on order for 13 weeks. As above, customer service was most unhelpful. I went to the store last week and found out that they will no longer carry the be well mattress. I was given a roundabout and uninformative answer as to why. It took 2 calls and 5 days to find out if I could even cancel my order and eventually they said that the mattress could ship out in a week. I cancelled.

The most annoying part: they sold my address to a marketing firm. I included my apartment buzzer (the first and only time since moving here) and am suddenly getting all sorts of junk mail in exactly the same format. Does DWR stand for Design Without Respect?


Apartment Therapy New York | DWR: Design Within Reach
6/14/09 09:07 AM