nothappy's Profile

NOT HAPPY AT ALL!! THE FLOOR SEAMS ARE NOT STICKING. WE HAVE PRESSED AND PRESSED THEM TOGETHER BUT THE NEXT DAY THEY ARE UP AGAIN. ALLURE HAS GIVEN ME THE RUN AROUND AND SAYS THEY WONT DO ANYTHING. IT ALSO SCRATCHES EASLY AND SINCE MY COLOR IS SO DARK IT SHOWS ALLL SCRATCHES AND IT'S ONLY BEEN DOWN A MONTH OR SO. THEY CLAIM IT IT IS ("LONG LASTING , DURABLE PRODUCT THAT WILL RETAIN IST APPEARANCE FOR YEARS.") I DIDN'T EVEN GET A MONTH OUT OF IT. I AM NOW FIGHTING HOME DEPOT TO STAND BEHIND ME. ALLURE SENT SOMEONE OUT TO LOOK AT THE FLOOR AND SAID IT WAS NOT PROPERLY LAID. THE REPORT STATED THAT I PUT IT TO CLOSE TO THE WALL WITHOUT 1/8 IN GAP. FUNNY WE RE-MEASURED IT AND I HAVE 1/2 TO 3/4 IN GAP. IT'S A BUNCH OF CRAP THEY WONT STAND BEHIND THE PRODUCT. I LAID THE SAME FLOORING BUT A TILE LOOK ONE IN THE ENTRY AND BATHROOM AND IT IS PERFECT, NOT ONE PROBLEM. SAME ISTALLER SAME PRODUCT BUT THEY SAY IT WAS LAID WRONG. IT WAS NOT LAID WRONG. THEY WONT TALK TO ME EXCEPT IN WRITING. HOME DEPOT IS SENDING SOMEONE ELSE OUT TO CHECK IT OUT AND IF WHAT I AM SAYING IS TRUE. AT THIS POINT THEY HAVE CAUSED ME SO MUCH GREAF THAT I DONT EVEN WANT THEIR PRODUCT ANYMORE. ALL I WANTED WAS THEM TO MAKE IT RIGHT. GUESS I'LL BE GOING TO COURT.