CVchica's Profile

louisw -
I do not know yet if they will charge for new pillows. Here is the response I received:

Thank you for your email. I'm sorry to hear about the troubles you are having with the cushion cores on the Andre sofa. Regular maintenance does require that you rotate and fluff your cushions often in order to ensure the best wear possible. That being said, I have also entered a service to find out about replacement cores for you. Our service department should be in contact with you within the next few days.