Aspasia123's Profile

We have moved 5 times in the past few years. We were very excited to try Moishe's having had bad experiences with movers previously. But in the end they proved to be unreliable and did not fairly compensate us for our loss. We chose them because their quote was reasonable. Not cheap, but fair. Also their customer service people are extremely good at appearing honest and trustworthy. Lastly, they had the availability to move us within the short time frame we needed- between ending one job in NYC and starting another one across the country in California.

In short- we do not recommend using Moishe's. We only recommend them if you do not need them to pack ANY of your belongings. They packed our hanging clothes, kitchen items, lamps and furniture. Big mistake. They broke the 4 out of our 5 lamps. Crushed the corner of our beautiful desk. Shattered the arm of a dining room chair. Insisted on removing the legs to the couch, despite our begging and pleading that the legs are not designed to be removed and were not removed when the couch was brought into the apartment.

Upon delivery they could not reassemble the legs to the couch and in trying they stripped out the screws and damaged the couch. They packed our filthy vacuum cleaner in the box with all of my clean business suits. So I had to have everything dry cleaned.

Finally upon watching the truck pull away with all of our belongings we saw our bed mattress tied to the outside of the truck! We were heartbroken to see our belongings treated with such disrespect.

Also, in previous moves we were offered insurance on the day of the move. But when they came in on moving day they told us that in NY the movers are not allowed to sell insurance. They did not tell us this before moving day and so there was nothing we could do at that point. All of our computers were packed and the internet had been disconnected the day before. I had no option for purchasing insurance separately. We were given only one option at that time- to sign the paperwork that stated our belongings are only worth 60 cents per pound! That means for each approx $100 lamp we were only compensated approx $9 dollars!! For the approx $1500 desk, compensation was about $60. For the approx $4,000 couch, compensation was approx = $120. For the $800 dining room chair we got approx $15 dollars.

We will never use Moishe's again!