msim's Profile

Display Name: msim
Member Since: 4/3/09

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Our EQ3 nightmare started in January 2009.

It's April - after many calls and excuses - the winter has gone and we are still sofa-less.
We just got a new call – production still hasn’t started. Every fabric is on back order. Indefinitely.
They offered to upgrade to a better fabric - also not currently available.

I chose my fabric because I loved the colour, not because I didn't want to pay an extra $50! Bloody fools.

We want to cancel the order and get a refund. It’s like being trapped in the Circumlocution Office in a Dickens novel – round and round we go, speaking to the entire bloody company. Nincompoops!

It seems to be their history: orders never completed; items never delivered; furniture lost or defective.
Never EVER shop at EQ3 (Palliser Furniture)!

Apartment Therapy Los Angeles | Bossa Platform Bed with Storage Mechanism at EQ3
4/3/09 06:54 PM