sadapartment's Profile

I also had an EXTREMELY negative experience with Knossos. I was bullied into giving them a $2000 deposit. Once they had the signed receipt, the representative became quite evasive regarding their policies (e.g., what if the cabinets don't fit, won't explain deposit policy, refusal to take measurements, etc.) The more questions I asked the angrier the representative got. Then he started lying, denying earlier statements regarding the pricing and their policies. This was quite troubling, so I asked for my money back. (I had signed the receipt only about 15-20 minutes earlier.) They refused to refund the money that I had paid only minutes before. Four employees, including the manager, surrounded me and started screaming at me. I'm sure they thought they could scare me into leaving without a refund because I'm a woman. At that point, I called the police. Once the police arrived, and after much cajoling on the part of the officers, the manager finally returned my money. What a nightmare.