reedtricia's Profile

my boyfriend and i had a HORRible experience with ikea delivery in new york (and for the record, i love ikea -- their design concepts and very fair prices -- so i was not biased against them at all). to make a very long story relatively short, we ordered a bunch of stuff, the biggest part of our order being a big sectional sofa. we got everything else but the sofa when the delivery company brought our order. the next TWO MONTHS involved us calling ikea, us calling the delivery company, everyone promising to get back to us and never calling back, the delivery co. blaming ikea, ikea blaming the delivery co., and what was supposed to take two weeks wound up taking 8. we got an ikea couch in large part because of the promised fast delivery time -- we had a party coming up and wanted the sofa by that date.
the real kicker was this: an ikea rep told my boyfriend he would get results faster if he went to the store in person and demanded the sofa. so he did, and he nearly lost his mind trying to reason with the person at the counter. he was not taken seriously, he was offered the floor model (!) again and again because it could be delivered that day, he was not able to secure a delivery date or even the whereabouts of our sofa, and eventually told it would be better to go home and contact an ikea customer service rep. and that someone would call him back. tomorrow.
we did finally get our couch, but are traumatized by our experience.

I've passed this book tent in Williamsburg many times, and even stopped to browse a few times, but I had NO IDEA there was a whole warehouse of vintage furniture behind it! How exciting!