vallen's Profile

Ok, I bought these about 2005 and they totally suck. despite charging them for the allotted 12 hours and running them to completion.. They STILL die after about 20 minutes- AND -the switching mechanism fries to the point where placing them on the charging base will turn them ON instead of off. I have sent them back to Vessel twice, only to get WORSE performance from the newer ones.
I asked customer service about getting them ALL replaced including the base, and i was rudely denied!!! They basically replaced 2 candelas while letting the warranty run out- forgoing total replacement. No matter how cool these things look- They use cheap chinese NiCad AA bundles which is the primary culprit- but bad customer service is the reason I will never buy a Vessel product again.