I called the number in the email from Amazon. I don't speak French so they put my into v-mail - twice. Then I found this site and I thought great! But I couldn't find a chat link either. So I called Amazon at 866.216.1072. Unfortunately they told me they could see my purchase but, in-spite of the recall saying your retailer will refund your money, they choose not to. I don't think this is acceptable. I've purchased from Amazon for years but their customer service is among the worst (Unfortunately this isn't the first bad experince I've had with them).
Product Recall: iSi Twist'n Sparkle
|5/16/12 11:33 PM|