Lisa from Benjamin Moore's Profile

Display Name: Lisa from Benjamin Moore
Member Since: 2/15/12

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Benjamin Moore & Co. is making the following announcement concerning its Natura Brand paint. Certain batches of Natura flat and eggshell finish paint manufactured prior to 2010 were made with a defoamer that contained canola oil that in certain circumstances caused some consumers to experience a persistent odor problem after the paint was applied. In early 2010, the Natura flat and eggshell finishes were reformulated to replace the defoamer. This eliminated the odor problem. Batch numbers for Natura flat and eggshell finishes containing the defective defoamer are listed below. Benjamin Moore retailers were instructed to remove the old paint from retail shelves in the summer of 2010. If you experienced an odor problem from Natura paint that was purchased prior to September 1, 2010 or is from one of the listed batch numbers, please contact our complaint line at (855) 724-6802 (855-paint-02). If you can identify the batch number from the paint you used, please have it ready. We stand by our products and will address all consumer concerns caused by the paint.

(Pre-Reformulation Batches)
Product Batch Code
0512 01 023116
0512 01 081904
0512 01 102712
0512 1X 013419
0512 1X 022914
0512 1X 023217
0512 1X 033419
0512 1X 061803
0512 1X 073520
0512 1X 082207
0512 1X 083924
0512 1X 092611
0512 1X 093924
0512 1X 094429
0512 1X 103015
0512 1X 122510
0512 1X 132712
0512 2X 022611
0512 2X 033318
0512 2X 054126
0512 2X 112409
0512 3X 022106
0512 3X 022510
0512 3X 032005
0512 4X 013015
0512 4X 022611
0512 4X 031803
0512 4X 043520
0513 01 022409
0513 01 034025
0513 01 044530
0513 1X 019930
0513 1X 019931
0513 1X 019932
0513 1X 013116
0513 1X 014328
0513 1X 021702
0513 1X 021702
0513 1X 021702
0513 1X 023318
0513 1X 031702
0513 1X 033823
0513 1X 042106
0513 1X 052813
0513 1X 053520
0513 1X 073015
0513 1X 073823
0513 1X 074328
0513 1X 082510
0513 1X 092308
0513 1X 101702
0513 1X 122308
0513 2X 022106
0513 2X 023015
0513 2X 030520
0513 2X 032813
0513 2X 041601
0513 2X 043419
0513 2X 044126
0513 2X 074126
0513 2X 082914
0513 2X 103520
0513 2X 123621
0513 3X 022409
0513 3X 042914
0513 3X 092510
0513 4X 013621
0513 4X 014429
0513 4X 032409
0513 4X 043015
K511 01 042308
K512 01 033116
K512 01 072813
K512 1X 041601
K512 1X 043621
K512 1X 113116
K512 2X 054126
K512 3X 031904
K512 3X 052106
K512 4X 041803
K512 4X 052813
K513 01 054126
K513 1X 041702
K513 1X 043722
K513 1X 083520
K513 1X 093520
K513 1X 103621
K513 1X 112005
K513 1X 132712
K513 2X 024025
K513 2X 052005
K513 2X 053015
K513 3X 052005
K513 3X 053318
K513 3X 123015
K513 4X 033823
K513 4X 052611
K513 4X 053621


Benjamin Moore Natura Paint: In the Test Lab
2/15/12 01:57 PM