Lisa from Benjamin Moore's Profile
|Display Name:||Lisa from Benjamin Moore|
Benjamin Moore & Co. is making the following announcement concerning its Natura Brand paint. Certain batches of Natura flat and eggshell finish paint manufactured prior to 2010 were made with a defoamer that contained canola oil that in certain circumstances caused some consumers to experience a persistent odor problem after the paint was applied. In early 2010, the Natura flat and eggshell finishes were reformulated to replace the defoamer. This eliminated the odor problem. Batch numbers for Natura flat and eggshell finishes containing the defective defoamer are listed below. Benjamin Moore retailers were instructed to remove the old paint from retail shelves in the summer of 2010. If you experienced an odor problem from Natura paint that was purchased prior to September 1, 2010 or is from one of the listed batch numbers, please contact our complaint line at (855) 724-6802 (855-paint-02). If you can identify the batch number from the paint you used, please have it ready. We stand by our products and will address all consumer concerns caused by the paint.
Benjamin Moore Natura Paint: In the Test Lab
|2/15/12 01:57 PM|