Hardwood Floor Installer's Profile

I have installed many floors from LL and regularly send my customers there. Jacque123 sounds like you worked for a business they put under.
I have never had a huge problem with their quality. But then I do thing right I had one job that I had bad material. You know how I knew I had bad material I racked out two boxes before installing it. When I called them they told me to bring it back and shipped in new flooring from another store to get product to me as fast as possible. I also have installed their 12MM laminate on quite a bit of occasions and have no idea what you are talking about with the chipping of the edges. They are a breeze to put down.
I have on several occasions gotten referrals of jobs partly done and have to say watch who your installer is. Spend the money get a good installer you are paying us for our time but more importantly our expertise. We come at a higher cost so we can catch any problems before laying the floor and so when we are done you can be completely happy From my stand point I've always been happy with them. They have always led my customers and even me in the right direction. Use this to judge your installer just kind of phrase them into questions http://hardwoodfloorsmag.com/articles/article.aspx?articleid=203&zoneid=2
They are quite obvious to a professional but getting a sub par installer can ruin you whole entire floor and experience.