P.S.'s Profile

I am a designer & despite the fact they have lots to choose from I refuse to ever shop there.
On 4 different occasions, I have gone to them to get hardware. They do not acknowledge you when you come in, are reluctant to get out of their seats to help, & do not respond to emails and phone call requests.

After getting blown off the 4th time by a jerk named Ishmael I wrote him this "What happened? This level of customer service is ridiculous. I have been waiting nearly a month for you to get me anything, pricing, samples etc.. Nothing. Thanks" to which he didn't respond AGAIN.

FYI, go there, write down the brand & item number & google it for better prices. Not only do they have horrible service, but they are a rip off too. I hope this company goes bankrupt, good riddance!