jonnybnyc's Profile

DO NOT ORDER anything large from West Elm in New York .Their delivery service UPS will not deliver to your apartment . West Elm has decided for UPS not to require a signiture and therefore they left it at the bottom of my stairs and I had to carry a 150 pound piece of furniture up 4 flights of stairs by myself . When I called the told me to call UPS .. who said they are not required etc etc .. all this after being on hold for 25 mins . DO not Buy from West Elm .