pie's Profile

Palindrome: Have fun at BRS. Don't forget to visit Pacha on Burnet (order the Pacha latte). Anyone in need for a Houston blogger at AT? ;)

I read your posts everyday, twice a day, and I could read them all day (if I dared). Your website is an inspiration. Truly.

Update:
After several phone calls and several weeks, we were able to send our table and chairs back. It just takes a while.......and it is frustrating.

Shoddy design built from rotten chemically treated wood = bad idea for a dining table

I purchased this table from VivaTerra and spoke with a sales rep who assured me that the railroad ties were from 'cuttings' and 'trimmings' from wood that would later be made into ties. Therefore, they hadn't been treated with any chemicals. They also assured me that I would recieve a call when my shipment would be arriving (b/c I wouldn't want a large expensive piece of furniture to sit on my door step for anyone to steal or damaged or get rained on! would you?).

I arrived to find my newly purchased table and chairs sitting on my doorstep....no phone call as promised. The table was damaged (split right down the middle!) with stripped screws missing from the braces on the back.

Customer service was less than stellar......they have promised to call me to schedule a pick-up (which will be two weeks from today, if I'm lucky). Meanwhile, I have a splintered table that smells of diesel fuel sitting in my living room. And, frankly, I wouldn't eat off this table in fear of ingesting chemicals. Now, I am told by VivaTerra that the ties are from India (which was not the story I heard initially). Interesting.

And to quote VivaTerra, "Nevertheless, we have been investigating testing options for the wood." That would have come in handy before you began selling a piece of furniture that people may eat off of, such as a table.

This situation stinks!