quitcrying's Profile

First of all, the only thing that makes wood move, cup, or split is moisture. If your would cups it's not because you bought defective product from LL, it's because you didn't do the research and you forgot to acclaimate your wood or your humidity levels are improper for installing hardwood. Secondly, it is not the responsibility of LL to hold your hand through your entire hardwood flooring process. YOU YOURSELF should be highly educated before installing any type of wood flooring. Believe it or not....you are not the only customer LL has to deal with. If you want someone to hold your hand then pay a professional to come out to your house, pick your species of wood, and then let him sell you oak with a cherry stain on it and call it "brazilian cherry" for 6 dollars a foot. If you want someone to wip your tears, call up simply floored and let them charge you an arm and a leg. If you actually want a real brazilian cherry or other exotic woods for a great deal then LL is your place. The brazilian species of wood are much harder than regular red oak and therefore more difficult to work with. Thirdly, the reason their have been so many complaints about LL is because people in general are idiots when it comes to hardwood flooring and don't educate themselves prior to spending thousands of dollars on floors. Why would any humidity or moisture problems be the fault of LL? The 50 year finish warranty is on the finish! If your finish ever cracks, bubbles, flakes or anything of that nature, your floor is warrantied for 50 years!!!.......It's funny.......I haven't read one complaint about the finish of LL floors.