JR Boston's Profile

Avoid even making eye contact with this shop and the crazy owner who lurks inside stalking and yelling at customers.

Looks like someone must have missed Customer Service 101. The owner of this store had a psychotic episode during our visit. While I'm not a clinician I truly think he may be mentally ill which could be the only explanation for his bizarre and vulgar behavior.

I'm still in shock thinking about how this retailer conducted himself this afternon. I've NEVER experienced anything quite so offensive; so unexpected. Judging from the reviews here the only comfort I have comes from the fact that I'm not alone!

I made the colossal mistake of walking into what looked to be a fabulously inviting French home décor store. In under 2 minutes we had reached a large table piled with napkins and a tall imposing man scurried over and stood learing behind the table. In a rude nasty heavy French accent (which I normally enjoy) he said, "Do not touch my textiles".

Having an expertise in counseling corporate clients to manage bad-apple employee behavior I couldn't help but calmly point out that he was welcome to ask us not to touch the "textiles" but that his tone and demeanor were uncalled for. Whoa did that set him off. He went into an explosive tirade that my children were unsupervised, which they were not; as they were right by my side. He also felt the need to shriek that this was not the mall (and that's relevant why?) and that this was his store. Let me note that he was screaming at the top of his lungs and people began leaving the store. I then said he was embarrassing himself and that he should be ashamed of his behavior. He also told us to "get out". Towards the end of the "exchange", which now had gotten me quite upset, I hinted that medication might be in order (the tranquilizing sort).

Quite simply my children, my friend and I were in a state of shock. He was quite literally coming out of his skin: angry/temper tantrum child-like behavior. I might even go as far as saying he could pose a physical danger. Actually the exchange was quite fascinating for the work I do and I'll be sure to site the example when the opportunity arises. Hey, thanks for the material. I just wish my friend had thought quick enough to capture the exchange on video. Now this would have an A1 opportunity to go viral: "Shopkeeper Goes Ballistic". Maybe a project for someone next weekend.

He did succeed in putting a surreal kink into what had been a nice day at the market which included having my six year old son in tears all the way home.