2catsinabag_gmail's Profile

Display Name:	2catsinabag_gmail
Member Since:	12/17/10

Are all of these comments spam? For non-spam comments, please email us at help@apartmenttherapy.com

Latest Comments...

The bottom line is that the folks at Foam green have made representations that are just not true.

DO NOT SPRAY this product when it is cold out.

My experience was that once the room is up to temperature and you apply the foam, the outside wall temperature falls because the heat is no longer getting to it. At that point it was just a matter of time until the product separates. There is no way to stop the temperature of the wood on the outside of the house from falling (that is why you want to insulate it, right?).

I would recommend that you do not buy from this company. They have not the first clue of what customer support is. When told that their representations are false, they took the position that it must be because of user error. This is simply not true. They go on to attempt to waste my time and money shipping the cylinders back to them. The product went on the walls, so it was not the product. It was their statement that this can be applied in winter time that is simply not true. Despite their representation being false they have not offered any compensation. I ended up running out and buying traditional insulation. What else could I do?

Additionally, I have had a cough since I used their product. I used a high end respirator when I was spraying but when I stopped and stepped away, I took it off. There was a fine mist in the air and I should have never done that. If you are going to take a break, leave the area before removing your respirator. I know I am regretting not doing that.

Is DIY Spray Foam Insulation a Bad Idea?

1/19/11 3:27 PM

I tried foam it green and I have to say I am very disappointed. I followed their directions exactly and their product failed. We live in NH and applied to an addition that we heated to 70 degrees for 3 hours before we started. The product went on as described and passed their test that they tell you to do in cold weather video. It took hours and we maintained the temperature at 70 during then entire spray. When we were done everything looked perfect; a tight seal in each section and no sagging.

The problem was the temperature outside was 20 degrees or below. The heater could no longer warm the outside walls after the insulation was applied (it was between the room and outside walls) and their temperature must have plummeted. The next morning I was disappointed to find many sections separated from the wall and sagged. I contacted their customer service department who went to great lengths to explain it must be user error. I repeatedly told them that we followed their directions exactly.

It is clear that this company does not and will not stand behind their product. They made absolutely no effort to address their products failings. They wasted my time saying they stand behind their product while not doing a thing.

If I had read reviews of their product before buying I never would have. They are truly clueless what it means to stand behind their product. Take my advice and moved onto another product offered by an ethical company.

Is DIY Spray Foam Insulation a Bad Idea?

12/17/10 5:59 PM