upset's Profile

This was a big waste of money and time and it's still on going because I have to sue him. I didn't get what I wanted and I got a charged a lot. MMD has disrespected my hard earned money and now I have filed a complaint in superior court for the balance due on my account.

I hired this guys because I thought he was experienced. I'm a very busy physician and I didn't have time to look for samples for flooring, fabrics and window treatments. All easy projects.

He didn't really listen to the style I was going for and brought me all kinds of fabrics, colors and samples I didn't like. For example, I got charged for a 4 hour phone call to FRANCE to order fabric for pillow covers! They were ridiculously expensive and not nice, but they were from FRANCE and then if I got them I would have no money left to finish the entire project in good quality.

He should have given me a proposal and should have given it to me in WRITING. He should have told me in the proposal he would charge me 10 hours of his time and his assistants time to get pillows!

In addition I got redundant charges for when his assistants would come along or if they helped him pick some fabrics out. When we discussed a project he would come one day to talk about = charge, one day to measure = another charge, look into options = another charge, he would talk to me about the options = another charge, he would bring by samples = another charge. If is assistants helped him with anything or came along add the additional charges. And this was the inefficiency that went into everything. Just framing and hanging ordinary pictures cost me 5k.

He was very inefficient and this way he was able to squeeze the most money out for a small project.

PLEASE never give him a deposit if you want to see your money again.

Needless to say, terminated his services. Now he owes me a return on my deposit because he deposited the check the next day , even before any work was done. I even agreed to pay him for the time he took to show me all the stuff I didn't like and was too costly. He still owes me a few thousand dollars after I have terminated is work for over a YEAR NOW. Now he WONT RETURN MY CALLS, EMAILS or My MONEY.

He does a great job of sending you his bills and depositing your money then next day. He sends bills on the finest, embossed paper. You are paying for that paper and when the time comes, he will not give you your money back that he owes you, so be very careful with him!!!

I have filed a complaint with ASCID in Washington DC. Now I have to go to court to get him to pay my deposit. I have filed in superior court of SF. I don't even care about the money and he knows I am a busy physician and I could care less about a few thousand dollars, and he wants me to go away, but I am so upset with the way he has treated me and disrespected my time and money.

Please don't patronize this designer. Call GREEN COUGH INSTEAD!

Now I have to prepare for my court date and further waste more of my time and money but I wont tolerate this kind of disrespect. I think he has serious financial problems. His professional practices are so bad. There is very little regulation of this industry. Please don't also sign the contract he gives you.

HIRE GREEN COUCH DESIGN they are the best group of designers. They are fresh, cool, modern and classic, and the style is exactly what I wanted. I got my entire project done in half the time Michael took to do one part and even more than I wanted. I got all new furniture, great pillows, flooring, windows, bedding. They gave me a wonderful binder with a proposal that was given to me before any deposit. They never even cashed my deposit until the project was over. I told them how much I was willing to spend and they told me exactly how much the entire project would cost before we even started and THEY DELIVERED. The place look amazing. My friends and family rave about how beautiful it looks and I can't stop enjoying what they have done.

I can't say enough good things about the work they did. It was exactly the style I wanted, with great quality pieces and the most organized business.
I LOVE them.

Please don't hire MMD unless you like to burn your cash.

Please see the other negative review under Michael Merrill design and decoration by Rosemary..