jcapritti's Profile

I can strongly recommend Bemz both in terms of the quality of their product and the quality of their customer service. I recently ordered pillow covers and slipcovers for two models of Ikea chairs. One of the slipcover designs was new for Bemz and the dimensions were a bit off, resulting in an ill-fitting slipcover. The other items that I purchased were absolutely perfect and the quality was simply impeccable. Bemz stood behind their product and is replacing the ill-fitting slipcovers with consideration for shipping. Every situation is different, but I found the people at Bemz to be extraordinary in their passion for their company, their product, and their commitment to providing an excellent customer experience. It's not easy to run a global business like that and accommodate all the different expectations!

On another note, I have to say that I love the Bemz concept. No one can believe that the chairs I recovered are from Ikea. If I had known about Bemz sooner, I would have bought my couch at Ikea, too, and just recovered it with Bemz slipcovers. I can't believe what a designer look I've achieved with their product.