Shelly's Profile

I bought 2 pottery barn rugs 1 1/2 years ago and the smell only got worse as time went on. One sales person indicated that the "glue" they used caused the smell and I needed to "sun bake" my rugs..... Really, $1,200 and I need to sun bake these rugs, drag them outside and back inside. The only place I hauled those rugs was back to pottery barn. I couldn't live with the smell and I don't think it was healthy. It is clearly not the wool that smells and I'm not sure it's glue either. Pottery Barn is aware that these rugs smell, but I don't believe that they have disclosed what the cause really is. I received full credit after 1 1/2 years!