Ikea is good for bedding and small items but the couch I bought came delivered broken and Ikea has really poorly educated customer service and the right hand doesn't know what the left is doing. It has been a nightmare. So I called to have it picked up and returned they told me they would be there Friday between 5-9. i called on Wednesday to confirm. This is the emeryville store in california. Nobody showed up. I took the time off of work and NOBODY SHOWS UP!! No number to call and nobody to pick up the phone to help. What is wrong with this place? Paying $700 for a couch that falls apart and comes chipped and broken and $80 for having it delivered is stealing and wasting my time and in the end that costs more then the $1000 couch that doesn't fall apart and has decent customer service and I don't have to waste an entire evening waiting for nobody to show up and take time of of work. If they do not resolve this I will report them to VISA fraud.
Delivery from IKEA | Apartment Therapy San Francisco
|3/27/10 01:39 AM|