Karenmeth's Profile

I purchased some filing cabinets from West Elm and have been extremely happy with them - they are very sturdy, have nice rolling wheels and have not scratched or warped, even though I am constantly spilling stuff on them. People sit on them all the time due to a lack of chairs in my office and they've been used for races up and down the hall and they still look and work great. Yeah, they are engineered wood, but have been well worth what I paid for them.

In fact, I was so happy with them that I recently bought a daybed from West Elm and again, no problems with customer service or delivery or with the piece itself. It's very sturdy and comfortable, l love the fabric and the smaller scale of the piece.

The worst furniture I've ever purchased came from Pottery Barn - go figure! The wood warped and the paint chipped almost immediately. I love PB accessories and lamps, but I'd never buy a piece of furniture from PB again.

Maybe I've just been lucky, or maybe I have my expectations set correctly, but I have zero complaints about my West Elm experiences. I'd definitely buy from them again.