punkarella's Profile

I also have an unfortunate experience with an order placed with Brocade Home. The customer service is less than stellar and even non-responsive over the past two days. Not only did they charged my credit card twice in error but I have yet to recieve my $1200 order that was due over a week ago because it was delivered to the wrong place last week. I realize that may be the shipper's error but Brocade Home is the one who needs to take action! Too bad I really want what I ordered...otherwise I'd cancel it altogether!